Customer Testimonials
As always the are friendly and take my car right in they keep me updated on the progress and there is no surprises payment is easy and fair and the they cover what was done waiting area and restrooms are always clean
Professional, knowledgeable, courteous and congenial. Always a pleasant experience. They care as much for my car as I do.
This dealership is very spot on! They are prompt and efficient! Would highly recommend them!
Excellent service experience today-got me in promptly and the service person was friendly, informative and kind. All my questions were answered and the service done quickly.
Great staff, quick service, reasonable prices, comfortable waiting area and effective communication before, during and after service.
All work on my vehicle is done well and in the time I am giving when I take my car in.
They our fair and take the time to explain everything. I have never felt more confident in a service department
This dealership did a wonderful job with helping me to find my car. They were very patient with me and they made sure that all my needs were met. Overall they did a wonderful job and I would recommend them to anyone.
Prompt and very friendly customer service. Kevin greeted us on arrival and provided ongoing updates regarding service requirements. I really appreciated the great customer service!
Excellent service and communication. And done quickly, I leased my car from this dealership- my 3rd lease.
Great experience. Jerome & the rest of the team were great! I highly recommend Hilton head honda
The staff are efficient & pleasant; keeping patrons informed and the vehicle is ready on time
This is my 3rd car from you. Based on your performance today I will do number 4 when I’m ready. Your Service Dept is my Maintenance Shop . Good job Good people . Keep up the good work
Very pleasant experience with Hilton Head Honda Service Department today. Arrived for appointment about 30 minutes ahead of time. Service Advisor checked me in upon arrival, confirmed the cost for the service requested, showed me where the customer waiting area was, and said he would contact me when the service on my vehicle was completed. I waited in the customer waiting area, which was very clean, comfortable and equipped with refreshments, free wi-fi, and a large flat screen tv with cable programming. It was also just a few feet from the rest rooms. After approximately one hour, a different Service Advisor ...
They will take care of you very professional helpful and friendly staff I will recommend this dealer.
Everyone at the dealership is professional. Having service provided on site was a comfortable experience!
Service writer was good, promply greeted me. Service was complete in a timely manner,as promised.
Went in for a car wash and tires were low on air turns out one tire had 5 nails the other tire 1 nail and a staple which they patched. So I ended up buying one new tire they said I needed to buy it. They worked on it right away waited in the waiting area staff was friendly and kind.
The experience is very pleasant from start to finish. Everyone is able to provide with the information you need, and they are all attentive. Truly a great experience.
Service was great. Sue was so nice and polite. Bought the car from the dealership and would always recommend them!
Bought a used crv on monday,easy and friendly to deal wih,no pressure at all.needed transmission fluid,service got me a appointment on Saturday. Very pleased with the service department!
I am extremely satisfied with all the dealings I have had with this dealership. I have purchased quite a few cars in my day but never have I been treated this well. From the moment you enter their door I have never met so many nice people all in one place. Salesman, service people, technicians, managers and financial people are A+ Unfortunately there is not enough room to sing their praises. I leased anew 2021 Honda CRV in 2021. Extended the lease for a 6 month extension and now in 2024 l purchased this car. Treated me very well !!
would like to request some recognition from Honda at the corporate level for a service advisor at Hilton Head Honda in Oakatie, South Carolina. Her name is Sue Falisi. She is planning to retire next month and is an outstanding representative for the Honda brand. Sue Falisi has assisted me for the last 5 years. I routinely have 3 Honda vehicles serviced through her. Her professionalism, honesty and integrity is second to none. If we are honest, we recognize that Honesty and integrity in a subjective business is really hard to find. Sue has always been brutally honest and been a guiding ...
Excellent Service was professional and knowledgeable. Everyone I encountered was friendly and helpful. Very pleasant experience.
Abby greeted me promptly after arrival and was very informative. Car was done quickly and ready when I came back to pick it up. I appreciate That it was washed
This dealership is a true pleasure to deal with. Every step in the service process was seamless.
The service was scheduled very quick and everything on time. All the personal very friendly
I write a long review indicating how great Shawn was through the entire process. Driving 4+ cars and then finding the color and model we wanted. After that we realized we could not afford it! Shawn got Darryl involved and through a few times back and forth we were able to afford the Lease. Thank You again Shawn & Darryl. Then…..I had trouble getting my freeze in the three credit CO’s off so they could check our credit! Lots of trouble with connections. Shawn was most patient and after several hours Andy was able to get my husbands acct. ...
Took my vehicle in on time, repaired in a reasonable length of time. Eric took great care of me.
Had a reservation and took car right away. Indicated service to be done, kept me informed of progress, and completed in timely manner.
The service here is exemplary! Thank you John Moran, Service Advisor. Talented and thorough service techs!
Excellent service. Our salesman Tim was the best. Best experience buy a car that I’ve had.
Easy to make a reservation for service. I came in and they were done with the service promptly.
Fast polite did as asked on time they said it would take will be return for further service
Going forward, this is the only place I will visit to purchase or lease a Honda vehicle! Extremely professional and laid back. No pressure. I worked with Jerome in New Car Sales and if you go, please ask for him. This was the best buying experience I've ever had with a car dealership and it was all because of Jerome. He answered all of my questions and went above and beyond! I also worked with Sue in Customer Service. She is very kind and made us feed comfortable. Please, please, please....don't go anywhere else. This dealership is ...
Service was quick and professional as usual with this dealership. Service rep explained everything in detail, no surprises or additional work needed.
John was awesome nice knowledgeable pleasant & efficient & fast😊Did a great job!!15 words is too much
When I arrived this morning for a 7:15 appointment I was told that I didn’t have an appointment and they don’t open until 7:30. Imagine my surprise, I obviously didn’t complete the process on my computer. With all that being said, John said that they would still take care of me. And they did, In record time and with a smile on his face. My 8 1/2 year experience with Hilton Head Honda still makes me happy.
Easy to schedule, and check in & out; straightforward communication (John Moran) of plan, along the maintenance process, and follow up. Nice waiting area.
Always great service in a comfortable setting. Fast, efficient and professional. Keeps me informed throughout the process.
Best car buying experience! Sales person was knowledgeable, friendly and a pleasure to work with!
Great dealership, great service, and my service advisor Eric is the best! I highly recommend him when being serviced.
Everyone was very helpful and easily accessible. Salesman Ben was great in helping me get the best car and deal. I would definitely recommend , 10/10 everything.
Professional, efficient service. My car was ready ahead of time. Easy to get an appointment.
Hilton Head Honda employees were competent, knowledgeable, and helpful. My car was serviced efficiently and in a timely manner. I will certainly purchase my next car from Hilton head Honda.
Kevin Crouse is the best. Efficient friendly and knowledgeable my repairs were handled in timely manner and was on my way in an hour. Highly recommend
Well organized and efficient. Clean and friendly.. know their cars. Got a next days appointment with no trouble.
Hilton head Honda has awesome service. My car broke down and they took me in right away z. They communicated clearly and in a timely fashion to let me know what was wrong with my car and how to resolve it. Kevin Crouse was super helpful and friendly . I would highly recommend this dealership.
The service department at Hilton Head Honda does a great job of serving their customers and getting you in and out in a timely manner. The folks are friendly and efficient and the work is always done right the first time.
Hilton Head Honda is always very thorough and stand behind their work. They are the BEST.
Excellent and attentive to all the customer needs. Professional and very knowledgeable to the customer needs.
Outstanding service, my advisor communicated extremely well between me and the shop foreman to provide pertinent information regarding the service of my vehicle. I appreciated their attention to detail and insuring the best possible experience.
Very efficient service and courteous staff. I was in and out in less than 45 minutes.
Staff was friendly and efficient. They were quick to schedule me in and the wait time was very short
The entire team of service people are professional and very courteous. Great Dealership from the sales group to all the customer support people. Won’t hesitate to buy our next vehicle from Hilton Head Honda.
My favorite service providers were Sue, an Eric. Took care of me at my hilton head Honda with superior service. every service time due. Love this dealership.
The staff at Hilton Head Honda are polite, friendly and efficient. They do a great job. The waiting area is clean and comfortable with snacks and beverages. Scheduled service never takes long.
Courteous and very helpful with finding the email needed to complete.the transaction. She is to be commended for excellent customer service! Impressed with the fast service also!
Service scheduling was very easy and car was serviced same morning. Professional staff that listens.
Great customer service from communication to quick care of my vehicle & great shuttle service, thank you!
Always friendly and professional .They.understand that everything cannot be repaired on day one.Thanks
Service advisor Kevin was awesome. Took care of me right away, kept me informed until my vehicle was done. I also appreciated that this dealer has a live receptionist answering their calls—how refreshing!
Service right on point quick awesome. Great job team. Friendly service. Greats you as u pull up
On time to do my service. Quick courteous and reasonably priced. Nice service attendant. Thank you
The work was done as promised. It was finished ahead of the estimated time and the cost was what was quoted.
John was my service technician and was so friendly and helpful. Was able to get a tire fixed, 10 point inspection and estimate for new tires as well. Also, John took my car to get an estimate for some paint work for my number. All this with no appt and a very friendly calm demeanor. Very professional
Consistency in their support of the customer!! My choice for work needed, fair price thanks
Staff are always friendly, courteous and efficient. Accurate in estimating wait times. Restrooms are immaculate. Waiting area is comfortable, clean and welcoming. Complimentary hot and cold beverages, snacks and car wash are a big plus! I highly recommend Hilton Head Honda!
Awesome, Nahuel was great to work with. Very knowledgeable and easy to talk with. The whole process was very good
This dealership is very, very accommodating! As an out of town guest we stopped at this dealership and purchased a part. The part came in overnight and then was installed, with a car was to follow. I am truly a very, very satisfied customer and happy to see Honda, ((Sue) in the service department knows the meaning of customer care. Great Job!! 👏
Sue is the best advisor I ever interacted with. The extensive work was done timely at the quoted price, and of high quality.
While on vacation, our van started to over heat. I called Hilton Head Honda to address the problem and needed serviced right away. They were able to get me in same day. My problem ended up only being a relay, but they were able to get me in and out in about an hour. Through out the entire process, they were kind and understanding. I wish I lived in the area to bring my vehicle back.
Delivered excellent advice and excellent service. Drop off was easy , advisor check in was efficient . Work was done promptly and properly. Price was as advised. Overall good service. I will return.
Shawn did a wonderful job helping me with my new car purchase. This is the second car we have purchased from him and Hilton Head Honda. All aspects of the purchase went smoothly
Sales person was honest, thorough, and strived to connect us with what we wanted. Respected our time too.
Today Service was excellent!! The People who works there did a great job! Courteous; amigable,fríndly,explaining the needs of my car. Thank you very much
The dealership is a clean and pleasant area. The service rep, Sue, was very friendly, efficient, and professional. She kept me well-informed throughout my visit.
Everyone was friendly and helpful. Todd Kelley was very knowledgeable and professional in our dealings with him and buying a new car.
First Honda! Great dealership experience. They really cater to the customer. Salesman was very knowledgeable and made all changes to vehicle settings so I didn't have to do it myself. SUV is beautiful!
I always receive excellent service from this service department. The work is always done with care and on time as promised. John Moran is a real asset. Thank him for me.
Superior customer service - not only my experience but I observed interaction with several customer and everyone was so courteous and super pleasant.
Service department is wonderful and take the time to evaluate and service my CRV Staff Abby very thorough
Pleasant knowledgeable staff. All service recommendations have you and your car's best interest in mind.
The check-in process was smooth and very professional. Abby explained the whole process and identified that we had a $25 credit
I have been a customer since 2014. Hilton Head Honda’s personnel have always been very friendly, courteous, and helpful. I have never had a problem scheduling appointments and the services performed were done to my complete satisfaction.
We were passing through on our way to Florida when we had a battery isssue. We arrived with no appointment on a Saturday. Kevin Crouse was our service advisor. Kevin was amazing. He made us feel right at home, got us in quickly and back on the road within an hour. Kevin even made me a cup of coffee. I am from the Charlotte, NC area and have always dealt with Hendricks Honda. I have never been treated like that at Hendricks and will be lobbying at my next visit for them recruit Kevin.
Does excellent job and are professional. Knowledge is great . Honest with needed work and time it will take
Kevin was very professional. Kept me updated on the status of my vehicle. Thanks Kevin!
I have been going to Hilton Head Honda since they were on Hilton Head Island and then moved to Bluffton and I have owned 10 Hondas including the last five CRV‘s and I find their service department to be excellent
They have been very helpful and proactive. I trust their advice. They listen and explain very well.
Quick response by agent he answered my questions directed us to seating and advised us when car was read for delivery THANK YOU
Good experience with Todd Kelley would recommend Hilton Head Honda thank you love the car
Quick and professional attention to service Easy to get an appointment and always very courteous and friendly
They are very professional, thorough and friendly. The appointment was done on time and finished within the timeframe promised.
Being an elderly woman on my own I have to trust the dealership and the people who work for them to be honest and do what is best for me and my car. Hilton Head Honda is that dealership for me. Sue F. Is the service person I deal with and I have always appreciated her honesty and integrity when dealing with me. Thank you Sue and Hilton Head Honda. 👏
All aspects of my service visit were good. Staff were polite, friendly, knowledgeable and professional. Customer waiting area is comfortable with snacks and beverages.
I purchased my Honda in 2008. I have always been treated fairly and have complete trust in their service dept. my new service advisor Sue was very nice and promptly took care of my requests!
Sue was fantastic. We were updated throughout the entire process of our service call. Any questions we had, she promptly answered. We laughed together, she wished me a Happy Father's Day, it felt like I was with my family. So grateful for the care and intentionality we experienced-all because of Sue at Hilton Head Honda!
Today, I had to take my husband to the airport in Savannah, Georgia and heard a "flapping" sound in the rear of my Honda Pilot. We had recently moved to Hilton Head from Texas. On our way to the airport we saw the Honda dealership, so on my return trip back to Hilton Head, I stopped at the dealership. Eric and Nick took GREAT care of me. I did not have an appointment, but Eric came our, greeted me, and told me that they could help me, but there may be a wait. I was happy to be ...