Customer Testimonials
Was My husband’s first time using HH Honda for repairs for his 2015 Toyota, He was throughly impressed with the way he was treated by Abigail his service rep & Marno the service mgr, quite impressed,1st class service for sure, sincerely Arlene
Very friendly staff in the service department. Efficient service and I had a coupon for very reasonable rate for an oil change.
Service is excellent. Go out of their way to inform you what to expect and when. Service Advisor Abby Smith is the best!
They did a really good job, They are located in a very convenient place and always there if you have any questions.
Timely, courteous and efficient service by both service dept. and all staff we had the pleasure of dealing with.
All aspects of this service visit were excellent. All staff were friendly, polite, knowledgeable and professional.
Quick service. Better pricing on oil changes and tire rotations compared to other local Honda dealers.
The Service Crew is very efficient. I have used them for many years (every since they opened). They are the only ones who have been under my hood. I don’t plan on changing. Thanks!
I had Abigail as a service representative she was amazing. She got things done that were covered under my warranty that I wasn’t aware of. I highly recommend her.
Alex Davis, our salesman, was professional, friendly and listened to what we wanted. I was very pleased with the purchasing process. Love my Honda CRV!
Kevin Crouse and Hilton Head Honda did a great job job as always! This time, getting me in and out while servicing my Ridgeline transmission!
Abby Smith was more than receptive to my concerns. Explained the needed repairs throughly. She did her best with my transportation issues. And she provided a much needed Diet Coke! Nice to have a personal contact to connect with at the dealership. THIS PAGE NEEDS UPDATING. SUE HAS RETIRED.
Service department top notch. Abby was helpful and accommodating. Work performed in a neat and careful manner.
We have a long history with this dealership, and won’t go anywhere else. We appreciate their transparency and updates on service.
Excellent service department . Trust them with My vehicle and not trying to sell me something I do not need . Kevin Crouse service advisor does a great job and is very knowledgeable .
They are very knowledgeable and friendly. They took extremely good care of me. I would highly recommend them!
Fast courteous and efficient Eric Singleton is very knowledgeable The car was washed and everything done to perfection
Jerome Castle was the sales associate who facilitated my purchase of 2026 Passport Trail Elite. He was patient informative and overall a pleasure to work with.
Extraordinarily friendly advisors. I had to visit the shop while on vacation. Very happy with how helpful they are!!
Jack is great service manager, thanks for quick oil change and tire rotation, good dealership for buying a car from Jerome
Alex was very helpful with the purchase of my car. He is knowledgeable and took the time to answer all of my questions. He made the process easy. Alex was a pleasure to work with.
My experience with an oil change at Hilton Head Honda was very positive. They honored a coupon and were quick, efficient and thorough.
We have two Honda SUV’s and bought both at Hilton Head Honda. We are vey happy with both. We always try to deal with Eric Singleton as he is very knowledgeable and always very courteous.
Great service and excellent customer service. They sent me a coupon for oil change which saved me a lot of money.
Really good service and follow through. Our salesperson, Shaun, took all the time we needed at delivery to make sure we knew how everything worked. That was a big deal as so much has changed since our last new car purchase.
Very happy with the services provided! I was in and out quickly and they even washed my car!
Very quick service. Upfront and honest. Took the time to explain what was needed with any high pressure sales
Great customer service, speedy and effective on the car, nice people. I will definitely return.
As soon as the car entered the service area, the receptionist appeared quickly and listened carefully to the customer's explanation. The advisor was kind and friendly, and patiently and experiencedly inquired about the vehicle's condition over the phone. The technician explained the vehicle's status in a professional manner, keeping the customer's perspective in mind.
Very good and user friendly experience during service visit. Advisor has mentioned all critical points which needs to be addressed.
Accommodating, gracious. Just got it done! Love Hondas. Have purchased since 1998. Would live to see the parking assist as in other cars. Hint hint.
Wanted to have car looked at before going out of town to make sure all looked good. This dealership has always met or exceeded my expectations.
Great curb appeal from the street, property is immaculate. My original salesman was busy with another coustomer and apologized for him being busy. Our saleman Chris was great from the start. He was very patient and understanding with the process wi had to go thru. He allowed all the time I needed on my part. Never once made us feel rushed. I will definitely be telling friends about Chris and this dealership.
Needed some work while on the road. Eric made a quick appointment and handled everything smoothly. No surprises and no hitches. Fast, accurate repairs at a fair price.
Had a problem with our car on the way home from Hilton Head early on Saturday morning. Abby was very kind and helped us get our car looked at quickly. Within an hour John explained the problem and options very well. We were back on the road in a few hours. Thanks Abby and John!
They offer good service and all the people there are very helpful and very friendly
The dealership provided very informative about issues with my car. It included pictures and videos.
Abagail was very professional friendly and kept us up-to-date on our service such a pleasant person to have there
Timely, courteous, fairly priced, comfortable seating area, thorough explanation of service performed, very nice showroom.
Great service; Andy and Drew were very helpful and made my car buying experience worth it.
Always a pleasure Togo to the service department. I have had three Honda since 2009 I am one happy customer. Liz
Kevin Crouse was fantastic he helped me so much and James my shuttle bus driver was wonderful I was treated so well and I thank them so much!
Very good sales department. Tyler B was very good to work with, as was his immediate manager. Final dealings with "customer /warranty/ finance representative" was another issue. That hard sell old school experience soured me on the dealership They made the sale, but if I come back I will be better prepared to deal with the finance / warranty/ customer end of the house.
Eric my Service Advisor is great! I purchased my Honda CRV in 2019 from Hilton Head Honda and have had all my service performed there. I wouldn’t go anywhere else.
We the Andrews' family thank and praise God for the way that Marno, Abigail, and the entire honda family take such great care of us. Ms. Abigail is the sweetest, she has treated us like family from the very first time we met her! Thank you team Hilton Head Honda. Kindest Regards, Andrews Family
Very courteous sales people and staff. All questions were answered. Quite a few cars to choose from.
Purchased two cars…everyone was friendly but also prepared to have us in-out in a timely manner to respect our time!
Abbey was great! She kept me informed & didn’t push recommendations. Service was competed in stated time frame.
Had a tire going flat on way back to Virginia from vacationing in Florida. Called and they had tire in stock and replaced it! Kevin told us he could take care of it.
Abby in the service department is great. I was in and out in about and hour.
I had a wonderful experience. My Service provider (Kevin) was great and listened and responded to my needs perfectly.
Neat, clean and helpful. Coffee, donuts, water for everyone. Clean facilities and courteous , knowledgeable employees
On point on what needs to be done. Never a problem having them taking a look for you
The service advisors make the experience pleasant and comfortable for the consumer. They are helpful.
Abby Smith was our service advisor. She was very helpful and informative. The service did not take too long plus there were snacks and drinks to help pass the time
As usual, excellent service! They keep you informed as well as fair pricing. The person I work with in service is very nice.
Customer driven Excellent service Quality facility Outstanding personnel Friendly environment Easy to deal with Responsive to customer needs
We purchased our new car from Hilton Head Honda 3 months ago. The service department reached out to offer us a complimentary 90 day service on the vehicle. The process was seamless from the initial call to set up the appointment to the follow up call to when the work was completed. Great communication and service. Well done guys.
Easy to schedule the service, an appointment available when it was convenient for me, constant and consistent communication from Abigail throughout the service appointment, timely completion of the work. Additional conversation about upcoming service requirements and scheduling. Could not have gone better.
Daniel was very helpful, especially with dealing with Fidelity Warranty Company. We were able to get two of the same tires and the car was ready early the next morning. If we experience any more problems we won’t hesitate to count on him or Hilton Head Honda! Great job!
Prompt, courteous and professional service provider. Service was provided within a very reasonable time period..
Alex was great. Service was quick and efficient building and bathrooms were clean snacks were fresh and tasty. I would rate overall experience a 5 out of 5.
Job completed in a very professional manner. Kevin explained what was determined which made sense. Can’t ask for anything more. Thanks for the good service.
Very prompt. I was out of there in about an hour. Abby took of me and she was fabulous.
I've always had a great experience with the service department. Eric is a pleasure to work with.
First off, sales / leasing rep Shawn Belz was absolutely amazing, 10/10 experience. Would recommend him to any of my friends! Will definitely be seeing him again in the next few years! Second, Eric Singleton in the service department is absolutely fantastic! 10/10 experience getting my tires rotated and oil changed, he even washed my car to perfection before he gave me my keys back! Service was timely and absolutely smooth. Would recommend Eric to all of my friends!
I found my vehicle purchase at Hilton Head Honda the most pleasant one I have ever experienced. The sales staff from Sebastian Cortes, the sales consultant to Ryan Walline, the sales manager were helpful and concerned about me being satisfied. I would definitely recommend Hilton Head Honda for your next vehicle purchase.
Abby my service rep was outstanding. She was able to warranty a big ticket job. I cannot think of a better place to have my car worked on. Five star rating to Abby and tthe service department.
Very professional and efficient in getting me in and out for my scheduled oil change.
Abby and staff took care of my Honda CRV in a fast and professional manner.
Everyone we met and worked with at Honda of Hilton Head was courteous, knowledgeable and considerate.
All employees were friendly and courteous waiting area was comfortable and had coffee and snacks ,work was done in a timely manner
Do not think the finance representative was clear regarding the cost and number of addons.
Very friendly and professional. Prompt service and accurate quotes. Being new to the area I feel very comfortable having my truck and my wife’s car serviced here.
Alex is a new salesperson who was professional and engaged and listened to our questions and made sure he got the correct information to us from his colleagues if he did not know the answer. No guessing or misinformation here. This is the fourth Honda we bought from this dealer and we are always satisfied and with the service afterwards as well, especially from Abbe, our maintenance rep.
Greatly appreciate the outstanding service which is routinely experienced. Always responsive with insights options and timing.
My car needed some serious work. Eric handled everything so well and I'm so happy with how my car is working. Thank you Honda & Eric.
Super attentive and friendly staff Jacob and Tyler where very helpful excellent service love the new ride
I have never had any problems with Hilton Head Honda. The staff is so wonderful!
Forget to do half of what I went for. They missed the big flashing service is due warning
Jack was knowledgeably Friendly and did the job in record time, Also explained the process very well
Excellent buying experience. The sales person was the best Il have ever dealt with. He was professional, thoughtful and considerate. I will for sure refer people to this dealership.
Ray, the Salesman, was fantastic. Courteous, Helpful, Knowledgeable, Professional. Give Ray a promotion. He deserves it.
I have used Hilton Head Honda for years and have purchased t cars from them. All were serviced exclusively by them and I have absolutely no complaints. Kevin is a real gentleman and always treats me with courtesy and professionalism.
Advisor was very helpful. Gave prompt attention upon arrival. Detailed information about additional services recommended for vehicle
Attentive on time so so accomodating and explained everything in detail. Service tech was very knowledgeable and prepared. Service was timely.
Abby, the service advisor was outstanding. The service department was great. I will return for future service.
Went in for a tire rotation and oil change. As always, great service and attention to detail. I appreciate the way they kept me informed throughout the process.
They did what they said they would do and on schedule. Very courteous and professional.
Hilton Head Honda service personnel are always friendly and efficient. I talked to three people recently: Sebastion by phone and Alex and Kevin in person. All were professional and easy to talk to.
Eric singleton helped me get in and out with my oil change.. great service I well be back!
Very good service. Employees are attentive; company gives a fair price on trade in and purchases. Manager walks around and talks to people, gaging interest and willing to help.
Relatively painless sell. Very happy with AJ. Was very helpful. I’m sure we’ll be back / trying to figure out how everything works.
Always puts the customer first! Excellent service department! Very responsive to any issue, small or large!
Outstanding sales department Brought extended maintenance contract when vehicle was purchased. Service Advisor initially advised the filters were starting to look rough, but refused to replace even though filters are covered under extended maintenance agreement. I believe purchasing the extended maintenance agreement was a waste of my money if dealership is not going to honor the terms of contract.
I like how the tech explained what services needed to be done to my vehicle
Everyone was extremely nice! They had a place set up for kids, coffee, tea and snacks to help the wait go by faster! Great experience! Abigail was very helpful and super nice!
They did a good job. Everyone was very nice and easy to work with. Thank you.
They are great to deal with. From sales to service they are top notch. I especially like the service specials they run. Try them, you won't be disappointed.
Jacob Beebe was absolutely amazing, he made the whole process incredibly easy and low pressure. Incredibly happy with my purchase and would recommend Jacob to anyone looking to purchase a vehicle
