Customer Testimonials
Eric my Service Advisor is great! I purchased my Honda CRV in 2019 from Hilton Head Honda and have had all my service performed there. I wouldn’t go anywhere else.
We the Andrews' family thank and praise God for the way that Marno, Abigail, and the entire honda family take such great care of us. Ms. Abigail is the sweetest, she has treated us like family from the very first time we met her! Thank you team Hilton Head Honda. Kindest Regards, Andrews Family
Very courteous sales people and staff. All questions were answered. Quite a few cars to choose from.
Purchased two cars…everyone was friendly but also prepared to have us in-out in a timely manner to respect our time!
Abbey was great! She kept me informed & didn’t push recommendations. Service was competed in stated time frame.
Had a tire going flat on way back to Virginia from vacationing in Florida. Called and they had tire in stock and replaced it! Kevin told us he could take care of it.
Abby in the service department is great. I was in and out in about and hour.
I had a wonderful experience. My Service provider (Kevin) was great and listened and responded to my needs perfectly.
Neat, clean and helpful. Coffee, donuts, water for everyone. Clean facilities and courteous , knowledgeable employees
On point on what needs to be done. Never a problem having them taking a look for you
The service advisors make the experience pleasant and comfortable for the consumer. They are helpful.
Abby Smith was our service advisor. She was very helpful and informative. The service did not take too long plus there were snacks and drinks to help pass the time
As usual, excellent service! They keep you informed as well as fair pricing. The person I work with in service is very nice.
Customer driven Excellent service Quality facility Outstanding personnel Friendly environment Easy to deal with Responsive to customer needs
We purchased our new car from Hilton Head Honda 3 months ago. The service department reached out to offer us a complimentary 90 day service on the vehicle. The process was seamless from the initial call to set up the appointment to the follow up call to when the work was completed. Great communication and service. Well done guys.
Easy to schedule the service, an appointment available when it was convenient for me, constant and consistent communication from Abigail throughout the service appointment, timely completion of the work. Additional conversation about upcoming service requirements and scheduling. Could not have gone better.
Daniel was very helpful, especially with dealing with Fidelity Warranty Company. We were able to get two of the same tires and the car was ready early the next morning. If we experience any more problems we won’t hesitate to count on him or Hilton Head Honda! Great job!
Prompt, courteous and professional service provider. Service was provided within a very reasonable time period..
Alex was great. Service was quick and efficient building and bathrooms were clean snacks were fresh and tasty. I would rate overall experience a 5 out of 5.
Job completed in a very professional manner. Kevin explained what was determined which made sense. Can’t ask for anything more. Thanks for the good service.
Very prompt. I was out of there in about an hour. Abby took of me and she was fabulous.
I've always had a great experience with the service department. Eric is a pleasure to work with.
First off, sales / leasing rep Shawn Belz was absolutely amazing, 10/10 experience. Would recommend him to any of my friends! Will definitely be seeing him again in the next few years! Second, Eric Singleton in the service department is absolutely fantastic! 10/10 experience getting my tires rotated and oil changed, he even washed my car to perfection before he gave me my keys back! Service was timely and absolutely smooth. Would recommend Eric to all of my friends!
I found my vehicle purchase at Hilton Head Honda the most pleasant one I have ever experienced. The sales staff from Sebastian Cortes, the sales consultant to Ryan Walline, the sales manager were helpful and concerned about me being satisfied. I would definitely recommend Hilton Head Honda for your next vehicle purchase.
Abby my service rep was outstanding. She was able to warranty a big ticket job. I cannot think of a better place to have my car worked on. Five star rating to Abby and tthe service department.
Very professional and efficient in getting me in and out for my scheduled oil change.
Abby and staff took care of my Honda CRV in a fast and professional manner.
Everyone we met and worked with at Honda of Hilton Head was courteous, knowledgeable and considerate.
All employees were friendly and courteous waiting area was comfortable and had coffee and snacks ,work was done in a timely manner
Do not think the finance representative was clear regarding the cost and number of addons.
Very friendly and professional. Prompt service and accurate quotes. Being new to the area I feel very comfortable having my truck and my wife’s car serviced here.
Alex is a new salesperson who was professional and engaged and listened to our questions and made sure he got the correct information to us from his colleagues if he did not know the answer. No guessing or misinformation here. This is the fourth Honda we bought from this dealer and we are always satisfied and with the service afterwards as well, especially from Abbe, our maintenance rep.
Greatly appreciate the outstanding service which is routinely experienced. Always responsive with insights options and timing.
My car needed some serious work. Eric handled everything so well and I'm so happy with how my car is working. Thank you Honda & Eric.
Super attentive and friendly staff Jacob and Tyler where very helpful excellent service love the new ride
I have never had any problems with Hilton Head Honda. The staff is so wonderful!
Forget to do half of what I went for. They missed the big flashing service is due warning
Jack was knowledgeably Friendly and did the job in record time, Also explained the process very well
Excellent buying experience. The sales person was the best Il have ever dealt with. He was professional, thoughtful and considerate. I will for sure refer people to this dealership.
Ray, the Salesman, was fantastic. Courteous, Helpful, Knowledgeable, Professional. Give Ray a promotion. He deserves it.
I have used Hilton Head Honda for years and have purchased t cars from them. All were serviced exclusively by them and I have absolutely no complaints. Kevin is a real gentleman and always treats me with courtesy and professionalism.
Advisor was very helpful. Gave prompt attention upon arrival. Detailed information about additional services recommended for vehicle
Attentive on time so so accomodating and explained everything in detail. Service tech was very knowledgeable and prepared. Service was timely.
Abby, the service advisor was outstanding. The service department was great. I will return for future service.
Went in for a tire rotation and oil change. As always, great service and attention to detail. I appreciate the way they kept me informed throughout the process.
They did what they said they would do and on schedule. Very courteous and professional.
Hilton Head Honda service personnel are always friendly and efficient. I talked to three people recently: Sebastion by phone and Alex and Kevin in person. All were professional and easy to talk to.
Eric singleton helped me get in and out with my oil change.. great service I well be back!
Very good service. Employees are attentive; company gives a fair price on trade in and purchases. Manager walks around and talks to people, gaging interest and willing to help.
Relatively painless sell. Very happy with AJ. Was very helpful. I’m sure we’ll be back / trying to figure out how everything works.
Always puts the customer first! Excellent service department! Very responsive to any issue, small or large!
Outstanding sales department Brought extended maintenance contract when vehicle was purchased. Service Advisor initially advised the filters were starting to look rough, but refused to replace even though filters are covered under extended maintenance agreement. I believe purchasing the extended maintenance agreement was a waste of my money if dealership is not going to honor the terms of contract.
I like how the tech explained what services needed to be done to my vehicle
Everyone was extremely nice! They had a place set up for kids, coffee, tea and snacks to help the wait go by faster! Great experience! Abigail was very helpful and super nice!
They did a good job. Everyone was very nice and easy to work with. Thank you.
They are great to deal with. From sales to service they are top notch. I especially like the service specials they run. Try them, you won't be disappointed.
Jacob Beebe was absolutely amazing, he made the whole process incredibly easy and low pressure. Incredibly happy with my purchase and would recommend Jacob to anyone looking to purchase a vehicle
Service was professional, friendly, responsive. Equivalent to service I get from BMW and Mercedes Benz
Fantastic, world class service. Their service dept is the best I have experienced. Top notch
Great customer service. Erik kept me well informed on work progress and reasons for recommending additional services. Reliable repairs.
Kevin was great! Per usual, he is very attentive, customer-centered, and apt to answer any questions that I have. Hilton Head Honda continues to be my go to for all of my service needs for my 2021 Honda Accord! I will continue to support them for their professionalism and great customer service!
Staff is Attentive and listen to Concerns. The staff is first rate and have never had an issue unresolved, although few problems. Reliable CRV with no problems. The most reliable car we have ever owned.
Abby was awesome! Nice work and timely. Will bring my car back again for continued maintenance.
Abby was professional and courteous. Kept me informed throughout the entire process. Will return with other honda vehicle owned.
My service advisor, Alex Ryan, was a pleasure to work with. He kept me informed of the progress and was very efficient. I will be going back to him next time I need service.
I have always been treated fairly and respectfully each time I have my vehicles serviced here.
Great service. Personal attention was unusual for a service department. They did what they said they would do. The service advisor, Alex, was extremely helpful and courteous.
Excellent service for a drive in oil change and filter this morning as well as a safety inspection
Great tech service. Reliable. Friendly schedulers. Overall good experience. They care about your car as it ages.
Due to my husband’s health status I’ve had to take in the duties of car maintenance. Hilton Head Honda has provided great and fair and courteous service. This last visit Jack Brester explained everything such as the service that will be needed a few months from now. He kindly answered my questions and then went with me to the car to show me how to access a few features. Good service. Good people.
Service department is always efficient, polite and professional. So helpful answering questions and explaining, instilling confidence for customer.
The salesman Jerome Castle was fantastic. He took care of all my needs and made sure I got the best treatment I could get. He is marvelous.
Outstanding attention to detail & very friendly, informative support! Would recommend Hilton Head Honda to everyone I know!!
Always have a pleasant experience when I have service done to my car. Very polite staff and friendly. I trust them with my car.
Service done this morning and the staff were professional and welcoming - in and out in less than an hour with explanations of what was done
My car was repaired in a timely fashion so I could leave for my vacation on time
Great service and fast And close to budget estimates Abigail wad good coordinator See you next time
Outstanding service! I just had my 2013 Honda Accord serviced and their service advisor Jack made it the easiest service I've ever had. My car needed a fair amount of work and it was done efficiently professionally and to my complete satisfaction. As a bonus they provide transportation from my home to the dealership both ways. Some folks are reluctant to have a dealer service their car. Not so! Hilton Head Honda is the best place to have your Honda serviced. No one could do it better!
I had a great experience working with the team. They were helpful transparent, and made the entire process, smooth and stress-free from start to finish.
Jack was very thorough and courteous. The service was great, I appreciated the car wash and cleaning the interior.
Jacob made my purchase absolutely most pleasant and more educational than any salesman in the past. Beyond words he is mannerly, sharp and never leaves his customers unattended . His focus is definitely impressive and most outstanding. He will certainly bring your business high honors. What really impressed me was his education on the newest selling features on the vehicles. He was never pushy and I appreciated even more.
I get excellent service at Hilton Head Honda. They are upfront with pricing and recommendations for needed service. I have had nothing but excellent service from their friendly team. They are usually quicker than their time estimate and the waiting area is comfortable and well stocked with refreshments. I would highly recommend them for service, and sales!
We Bought a new Honda CRV hybrid touring and so far we love it and we have had our first inspection with the service department and so far have had very good experience S
Eric Singleton is my go to guy in the service department. He’s professional efficient and he simplifies the service and repair process. I call Eric for all my service needs. He’s quick to return phone messages and has been extremely helpful on two specific occasions when I had vehicle trouble on the interstate and had to have my vehicle towed to Hilton Head Honda. His level of customer service is unmatched. I drive past two other Honda dealerships just to bring my car to Eric.
Abby Smith, my Service Advisor, was wonderful to work with , She was informative and helpful. She clearly understands and demonstrates customer service. Will gladly work with her again. Thank you!
Very friendly and professional services I felt good when everything was done and my car was washed I’m new to the area This was my second service there Definitely will be my new permanent car service.
Quick friendly service. Service kept me up to date on availability of car. Representative, Alex, was a pleasure to work with.
Everybody was very friendly snd professional in servicing my vehicle. They took the time to explain each service my vehicle needed
The sales and finance staff were extremely professional. It was a very good experience.. We would buy another vehicle from this dealer.
Eric is always friendly and helpful. He goes above and beyond to take care of his guests.
Called this morning asked for 4:15pm appointment was able to get it got in was serviced and was out in about an hour even with additional service.
The staff was extremely friendly and very helpful! I left with exactly what I wanted!
The difference between the estimate they give you and your final bill is huge. There are many undisclosed fees tacked on that inflates the final amount by about 25%. Will not go there again.
They provided great service and timely. We will definitelyuse them againfor service on our vehicles.
They were very nice and hands-on. They elaborate on things and went out their way for me.
Outstanding service by Anna, Sebastian and Daryl when purchasing a car, highly recommend them for your next car purchase. Immediate response by Anna when I texted if car was available and quick response from Sebastian and Daryl who went above and beyond my expectations to make this car purchase possible. Thank you!
Excellent service very professional. Pleasure to do business with. Do a great job checking the car over and washing the car.
Eric was very helpful and professional with not only an oil change but also helping with finding the problem with a rattle coming from my moon roof....he was very easy to talk to and I hope to see him with my next service.
Service was quick and pleasant. In and out in less than 2 hours with a car wash for free.
Great customer service, nice friendly employees, keeps you up to date on your vehicle while it’s being serviced. Rating 10 out of 10 That’s why YOU SHOULD BE DRIVING A HONDA‼️