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Our Reviews
On a trip to North Carolina from South Florida my girlfriend and I ran into car trouble in the Hilton Head area of South Carolina. Thankfully, we were escorted by the State Trooper to the closest Honda dealership which was Hilton Head Honda. When we arrived, we were greeted by Chris W. in the service department. Chris met with us and assured us he would have the car checked out as quickly as possible so we could get back on the road. After a very short wait, the service technician Kevin C. cameto the waiting area to discuss his findings. Kevin was extremely knowledgeable and went above and beyond to make sure that we were back on the road safely. Both Kevin and Chris provided their contact information should we run into any car trouble down the road. My girlfriend and I were stressed and worried that we would not make it to North Carolina and would have to cancel our vacation. Kevin and Chris immediately made us feel that we were in good hands and that they would do their best to get us to our destination. In a completely unfamiliar town, we could not be more grateful for the service these two-gentleman provided and we felt the least we could do was to make sure they were recognized for their hard work and dedication to their customers. For anyone local, I highly recommend that you bring your Honda to Hilton Head Honda for future services.... More
Less than a month ago
Just bought my second Honda from them thru Shawn Belz. Outstanding customer centric approach no matter what department or person I spoke with. Very straight forward no nonsense answers to anything I asked. Just the facts and if the information I needed was not known to the person I asked they found someone in house who did in very short order. Service to my first Honda was excellent, professional, and always on time.
Over a month ago
Excellent service. Sales associate Jerome spot on. Pressure free, personable, professional, knowledgeable and easy to talk to. A great asset to HHH. Mike and Rose
Over a month ago
This service department is an industry leader, hands down the best experience. I have been getting my Honda serviced here for about a year now and they have been consistently great in every aspect you need in a service department. My advisor has been Sue and I can’t tell you how much I love working with her. I have never been persuaded into getting unnecessary replacement parts or services, and she always treats me with respect. Even when I have an appointment with her and she is busy when I... More
Over a year ago
Eric Singleton took care of my cars starter problem on my recent visit. He was very professional and made me aware of the service needed. He kept me informed as to the repair required and replaced the starter. Later that day when I had my car back, I tried to start my car and it again gave me the same starting issues. Eric asked me to return to the dealership and they gave me a car to drive since they needed to order another starter and it was a holiday. They would have to wait for the part.... More
Over a year ago